Responsible Hosting

Be a host that makes a positive impact

Responsible hosting means creating a welcoming, safe, and sustainable environment for guests while being a good neighbor and community member. Here are our guidelines for being a responsible host.

Core Principles

Safety First

  • • Ensure your property meets all local safety codes and regulations
  • • Provide working smoke detectors and carbon monoxide alarms
  • • Keep emergency contact information visible
  • • Maintain clear emergency exits
  • • Regularly inspect and maintain your property

Be a Good Neighbor

  • • Inform neighbors about your hosting activity
  • • Set clear house rules about noise and parking
  • • Provide guests with information about respecting the neighborhood
  • • Be available to address neighbor concerns
  • • Follow local hosting regulations and obtain necessary permits

Sustainability

  • • Use energy-efficient appliances and lighting
  • • Provide recycling options for guests
  • • Use eco-friendly cleaning products
  • • Encourage water conservation
  • • Source amenities locally when possible

Guest Experience

  • • Be honest and accurate in your listing description
  • • Respond promptly to guest inquiries and messages
  • • Provide clear check-in/check-out instructions
  • • Keep your space clean and well-maintained
  • • Be respectful of guest privacy

Legal Compliance

  • • Check and follow local short-term rental regulations
  • • Obtain necessary permits and licenses
  • • Collect and remit applicable taxes
  • • Maintain appropriate insurance coverage
  • • Follow fair housing laws and anti-discrimination policies

Best Practices

Create a comprehensive house manual with local recommendations

Set realistic expectations in your listing description

Maintain professional communication with all guests

Regularly update your calendar to avoid double bookings

Address issues and negative feedback constructively

Support your local community through hosting

Our Commitment

We're committed to supporting hosts who follow these responsible hosting principles. Together, we can create a platform that benefits hosts, guests, and communities alike. If you have questions about responsible hosting, please contact our support team.